Vessel in port, engine down, sailing window closing? Send the part number and engine model on WhatsApp and we start an availability check within minutes — genuine, OEM or a verified equivalent if that's what gets you sailing. Quote back within 2–4 business hours, often faster for in-stock items.
A clear sequence so you always know where your urgent request stands.
Part number or a nameplate photo, engine make/model, vessel, port and sailing window — via WhatsApp or the urgent form.
We acknowledge receipt and begin checking distributor and stockist availability immediately — no waiting for a callback.
Availability with price and lead time. Where genuine isn't fast enough, we offer OEM or verified equivalents so you can decide on cost vs speed.
On approval we prepare the commercial invoice, packing list and any available origin / manufacturer documents.
Delivery to the vessel, ship's agent or your destination port, with tracking and the fastest available route prioritised.
The more of these you send up front, the fewer questions we ask — and the faster you get an answer. A nameplate photo covers most of it.
In a downtime situation we lay out the trade-offs honestly so you choose — we never substitute without your approval.
A quality equivalent that's in stock nearby, when waiting for genuine would miss the sailing.
Original-equipment quality where lead time and budget both allow.
The manufacturer part when the schedule leaves room to source it.
We start the availability check within minutes of your message and aim to quote within 2–4 business hours — often faster for in-stock distributor items.
WhatsApp with a nameplate photo and the engine model. It removes the most common identification delays.
We offer OEM or verified equivalents and explain the trade-off, so you decide on speed vs exact match — never substituted without your approval.
Yes, where it helps. We can prioritise the downtime-critical item and follow with the rest.
No. Send the engine make, model, serial and a photo, and we identify it for you.
Either — to the ship, the ship's agent, or your destination port, whichever is fastest.
Part number or photo, engine model, vessel, port and sailing window — we start sourcing within minutes.
WhatsApp the downtime desk